Shipping Policy

Free Canadian Shipping

At Waxory, we're pleased to offer free standard shipping on all orders within Canada. Our commitment to customer satisfaction extends to providing reliable and efficient delivery services.

Shipping Highlights:

  • ✓ Free shipping across Canada
  • ✓ No minimum order required
  • ✓ Shipped from Winnipeg, Manitoba
  • ✓ Delivery via Canada Post or FedEx
  • ✓ Standard delivery time: 3-7 business days
  • ✓ Order processing: 1-2 business days

Shipping Methods and Timeframes

Shipping Method Delivery Time Cost
Standard Shipping 3-7 business days FREE
Express Shipping 2-3 business days $15.00
Priority Shipping 1-2 business days $25.00

Order Processing

We process orders Monday through Friday, excluding holidays. Orders placed before 2:00 PM CST will be processed the same business day. Orders placed after 2:00 PM CST or during weekends will be processed the next business day.

Processing Timeline:

  1. Order verification: Within 2 hours
  2. Payment confirmation: Immediate to 24 hours
  3. Order preparation: 1-2 business days
  4. Dispatch notification: Same day as shipping

Tracking Your Order

Once your order ships, you'll receive a confirmation email with your tracking number. You can track your package's journey at any time through our website or directly through the carrier's tracking system.

Tracking Information:

  • • Tracking number provided via email
  • • Real-time package location updates
  • • Estimated delivery date
  • • Delivery confirmation notification

Shipping Restrictions

Due to the nature of our products, certain shipping restrictions apply:

International Shipping

Currently, we only ship within Canada. We're working on expanding our shipping services to international destinations. Please contact us for special arrangements or bulk orders outside Canada.

Contact Information

For any shipping-related questions or concerns, please don't hesitate to contact us:

Waxory
496 Atlantic Ave
Winnipeg, MB R2W 0R9
Canada

Phone: +1 (204) 582-8843
Email: ask@waxory.com